FAQ

Orders and shipping

How long will my order take?

Every piece is made to order. Production and delivery usually take 7 to 21 days, and we email you tracking as soon as your order ships.

Do you offer free shipping?

Yes, on US orders of $100 or more. Orders under $100, and orders outside the US, pay the shipping rate shown at checkout.

Do you ship outside the US?

Yes. Your shipping rate shows at checkout. Your country may charge import duties or taxes, which are paid by you.

Returns

Can I return or exchange my order?

Because each piece is made for you, we can't take returns or exchanges for a change of mind or a different size. Please check the Size Guide before you order.

What if my order arrives damaged, faulty or wrong?

Contact us within 14 days of delivery with your order number and a photo of the item and its label. Once we've confirmed the issue, we'll send a free replacement or refund the item, whichever you prefer.

Fit and care

How do I find my size?

Every product page has its own size chart, and the Size Guide has them all in one place.

How do I wash my pieces?

Machine wash at 30°C (86°F) on a gentle cycle, tumble dry low, and don't bleach or dry clean. Iron on low and avoid ironing over any print.

Still have a question?

Email us at nia@fitfornia.com or use our contact form.